#17506 Service Advisor / Technician - Total Automotive Lifting Solutions Inc.
Skilled Trades / General Labour
October 04, 2019
October 25, 2019
$ 45,000 - $ 50,000
Automotive Technical Background
Technological; Mechanical (with basic understanding of electrical and hydraulic system), Word, Excel, QuickBooks, Firefox, etc.
Strong Customer Relations
Strong Supplier Relations
Must be fluent in English (French/Spanish an asset)
Respond to customer inquiries; Warranty as well as new products, Trouble shooting & resolution
Manage parts/pricing for customers
Manage shipment of parts with courier/freight companies; Canada & US
Manage installer technological assistance & set up for automotive lifts; Canada & US, Conference call with installers when they require technological assistance before, during or following the set up, Conduct installation and service training
Enter all Sales Orders in QuickBooks
Prepare Invoices in QuickBooks; Customer & Suppliers
Scan Documents to QuickBooks; Includes all documentation as it pertains to the customer, installer or supplier orders
Trade Show Set Up, Participation/Attendance & Tear Down; Less than 20% of total job responsibility
Limited Travel; Canada & US (passport required), Customer sites
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